Terms of service

Overview

This website is operated by 9Dimension Lab. Throughout the site, the terms “we”, “us” and “our” refer to 9Dimension Lab. By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree to all the terms and conditions stated here, please do not use our website or services.


Products & Services

We strive to display our products, colors, specifications, and descriptions as accurately as possible.

As many of our products are manufactured using 3D printing technology, minor variations in color, texture, finish, layer lines, or appearance may occur and shall not be considered defects.


Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR).

Applicable taxes are included where specified.

We reserve the right to modify product pricing, offers, promotions, or product availability at any time without prior notice.


Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, misuse, or unauthorized activity.


Shipping & Delivery

Orders are generally dispatched within 1–2 business days.

Delivery timelines are estimates and may vary depending on location, courier performance, weather conditions, public holidays, or other circumstances beyond our control.

We are not responsible for delays caused by courier partners after dispatch.


Returns, Refunds & Cancellations

Returns, refunds, and cancellations are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.


Product Usage

Customers are responsible for ensuring that products are used appropriately and for their intended purpose.

9Dimension Lab shall not be liable for any damage, loss, or injury arising from misuse, modification, or improper handling of products.


Intellectual Property

All product designs, photographs, graphics, logos, branding elements, website content, and other materials displayed on this website are the intellectual property of 9Dimension Lab and may not be copied, reproduced, distributed, or used without written permission.


Limitation of Liability

To the maximum extent permitted by law, 9Dimension Lab shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.

Our total liability shall not exceed the amount paid for the product purchased.


Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Continued use of the website following any changes constitutes acceptance of those changes.


Contact Information

For any questions regarding these Terms of Service, please contact:

9Dimension Lab
Email: 9dimensionlab@gmail.com