Shipping policy

Shipping Policy

Order Processing

All orders are processed and dispatched within 1–2 business days after successful payment confirmation.

Orders are not processed or shipped on Sundays or public holidays.

During periods of high order volume, dispatch times may be slightly extended.

Shipping Coverage

We currently ship across India.

At this time, international shipping is not available.

Shipping Charges

Free Shipping Across India is available on all eligible orders unless otherwise stated.

Any applicable shipping charges will be clearly displayed during checkout before payment.

Delivery Time

Estimated delivery timelines:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on location, courier operations, weather conditions, public holidays, and other factors beyond our control.

Order Tracking

Once your order has been dispatched, tracking information will be provided via email.

Customers can use the tracking details to monitor the shipment status.

Address Accuracy

Customers are responsible for providing accurate shipping information.

9Dimension Lab is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete shipping details provided during checkout.

Delivery Issues

If your package arrives damaged or if you receive an incorrect item, please contact us within 48 hours of delivery with clear photos and videos for verification.

Lost or Delayed Shipments

While we work with reliable courier partners, delivery delays may occasionally occur.

9Dimension Lab is not responsible for delays caused by courier services, weather conditions, natural events, strikes, or other circumstances beyond our control.

Made-to-Order Products

Many of our products are manufactured using 3D printing and made-to-order processes.

As a result, minor production time may be required before dispatch. Estimated dispatch timelines are communicated on product pages whenever applicable.

Contact Information

For shipping-related questions or support:

9Dimension Lab
Email: 9dimensionlab@gmail.com